Non-returnable items

Items That Can't Be Returned

Before you return your item purchased from BesideShop.com, make sure that your item can be returned. If the item isn't returnable as per the BesideShop returns policy, you will see a message about it in the Returns Support Centre.

Category	Items That Can't be Returned
Baby	Breast pads and shields, Breast milk containers, Nursing covers, Baby grooming products, Baby washes, Shampoos, Skin care, Wet wipes, Diapers and nappies, Soothers and teethers, Feeding related products like bottles, bottle sets and nipples
Sports, Fitness & Outdoors	Aerobic Training Machines like Treadmills, Exercise Bikes, Home Gyms/ Multi Gyms, Massage Machines, All Inner Apparel and Guards, Table Tennis Tables, Billiards/ Pool/ Snooker/ Other Large Game Tables, All Bicycles, Punching / Boxing Bags
Pet Supplies	Pet food supplies, Harnesses, Aquarium supplies, Pet shampoos/ conditioners
Health & Personal Care	Body supports and medical equipment, Incontinence products (Adult Diapers), All Personal Care products, Condoms and sexual well-being products,
Beauty	Hazardous materials (Fragrances, nail colours, deodrants, hairsprays), Cleansers, Shower gels, Soaps, Hair loss products, Shampoos and conditioners, Styling gels and hair colours, Lipsticks, lip balms and lip gloss, Eye care and eye makeup, Creams, moisturisers and body lotions, Other hygeine items
Automotives	Lubricants, Greases and Oils, Shampoos, Waxes, Polishes & Other Liquid, Aerosols & Perfumes
Gift Cards	BesideShop.com E-mail Gift Card, BesideShop.com Physical Gift Cards, Third-Party Gift Cards
Janitorial & Sanitation Supplies	Paper towels, tissues, cleaning chemicals Tapes
Jewellery	Gold Coins / Gold Vedhanis / Gold Chips / Gold Bars
Adhesives & Sealants	Adhesives (all liquids), hazardous materials and lubricants
Grocery & Gourmet	All items included in these categories
Software	All software products that are labeled as non-returnable on their product detail pages.
Video Games	All video game products that are labeled as non-returnable on their product detail pages.
Processors	All processors, listed as Components under "Computers & Accessories", that are labeled as non-returnable on their product detail pages.