Synopsis

Authored by Indian Institute of Banking and Finance (IIBF), a volume of information on retail banking concepts, business models and emerging trends in the banking sector is unveiled through the title, Retail Banking CAIIB Examination. This is a book that is specially meant for bankers and finance professionals to stay up-to-date with recent trends with a specific emphasis on new regulations that govern the functioning of the retail banking sector.

This reference book, available on Snapdeal is divided into five informative modules. Starting off with the introduction to retail banking, the book progresses to explain its role and it's varied functions while eventually providing a holistic account of the different types of retail banking products that are in vogue.

Keeping an eye on the marketing practices of the retail banking sector, Retail Banking CAIIB Examination book throws light on a number of well-known delivery channels and models. The book is also proud of its exhaustive explanation on CRM (customer relationship management) module with additional information on technological breakthroughs in the banking sector.

This is an important book that highlights the influence of increased use of digital banking operations like net banking, electronic funds transfer and mobile banking. Going a step further, this book shares information about regulatory issues that govern the functioning of retail banks, educating the bankers about complex processes like loan recovery and scrutiny.