Non-returnable items
Items That Can't Be Returned
Before you return your item purchased from BesideShop.com, make sure that your item can be returned. If the item isn't returnable as per the BesideShop returns policy, you will see a message about it in the Returns Support Centre.
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Category |
Items That Can't be Returned |
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Baby |
Breast pads and shields, Breast milk containers, Nursing covers, Baby grooming products, Baby washes, Shampoos, Skin care, Wet wipes, Diapers and nappies, Soothers and teethers, Feeding related products like bottles, bottle sets and nipples |
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Sports, Fitness & Outdoors |
Aerobic Training Machines like Treadmills, Exercise Bikes, Home Gyms/ Multi Gyms, Massage Machines, All Inner Apparel and Guards, Table Tennis Tables, Billiards/ Pool/ Snooker/ Other Large Game Tables, All Bicycles, Punching / Boxing Bags |
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Pet Supplies |
Pet food supplies, Harnesses, Aquarium supplies, Pet shampoos/ conditioners |
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Health & Personal Care |
Body supports and medical equipment, Incontinence products (Adult Diapers), All Personal Care products, Condoms and sexual well-being products, |
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Beauty |
Hazardous materials (Fragrances, nail colours, deodrants, hairsprays), Cleansers, Shower gels, Soaps, Hair loss products, Shampoos and conditioners, Styling gels and hair colours, Lipsticks, lip balms and lip gloss, Eye care and eye makeup, Creams, moisturisers and body lotions, Other hygeine items |
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Automotives |
Lubricants, Greases and Oils, Shampoos, Waxes, Polishes & Other Liquid, Aerosols & Perfumes |
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Gift Cards |
BesideShop.com E-mail Gift Card, BesideShop.com Physical Gift Cards, Third-Party Gift Cards |
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Janitorial & Sanitation Supplies |
Paper towels, tissues, cleaning chemicals Tapes |
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Jewellery |
Gold Coins / Gold Vedhanis / Gold Chips / Gold Bars |
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Adhesives & Sealants |
Adhesives (all liquids), hazardous materials and lubricants |
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Grocery & Gourmet |
All items included in these categories |
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Software |
All software products that are labeled as non-returnable on their product detail pages. |
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Video Games |
All video game products that are labeled as non-returnable on their product detail pages. |
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Processors |
All processors, listed as Components under "Computers & Accessories", that are labeled as non-returnable on their product detail pages. |